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Customer Care


Like everything Haven undertakes, Customer Care is an opportunity to stand apart; to show the world how it’s done! Haven is a company built on trust. Our homebuyers put their faith and trust in us to deliver the single biggest purchase they will make in their lifetime. This is an awesome responsibility; one that we take very seriously. To put it simply, our job isn’t finished until you’re happy. We go that extra mile to ensure that every detail of your home is completed to your total satisfaction.

  • 01

    We select our locations based on access to transit and infrastructure. We do this by working with municipalities and transportation authorities to understand their future.

  • 02

    Because we are shareholders in our developments, and our developments build our future, we are committed to the success and quality of every project.

  • 03

    We are involved in every aspect of the development, enabling us to maintain quality control throughout the entire process.

  • 04

    We only develop in areas in which we live. We do this because our intimate knowledge of the area ensures success.

  • 05

    We only work with partners and suppliers who are considered the gold standard in their area of expertise.

  • 06

    We build in communities with accessible amenities and services within walking distance.